Customer Experience Education & Coaching

Loyal Customers are the Diamonds of Your Business.

Business Pains?

Let's Conquer your Problems!

Practical Coaching that Helps You Improve Your Business & Your Life.

I work with business owners to implement systems and develop strategies that help them achieve peak performance and increase profits.

"Are you a manager, team member, owner of a business? We are all customers and we can all learn something from thIS book!"


- Ann Love, State Farm Insurance

7 Star Scale of Excellence








90%=Excellent, 95-100%=Most Loyal Customers

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Customer Service

Video Training

"Alan is a master customer loyalty subject matter expert. We loved learning from his training and his wealth of knowledge. We HIGHLY recommend him to any organization or individual looking to improve. He would add high value to any business."


- Camron Brewer, Co-Founder at Key Learning LLC and GoKey Designs

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Dynamic Business Coaching

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